Frequently Asked questions

Chances are, if you’re researching options – you might be ready for counselling. That said, if you are currently experiencing difficulty with grief, life transitions, anxiety, depression, or otherwise feeling stuck, counselling could mark the beginning of your journey to healing. Click here to find our more about our counselling services

Scarlett Psychological Services offers a convenient online booking system. You can access it by clicking here. Alternatively, please feel free to call 780-482-0237 to make sure Sojourn Spaces is the best place for you.

We follow the Psychologist of Alberta’s recommended fee schedule. Each session hour costs $200. 

We do offer limited services on a sliding scale. Please inquire with us if you need to discuss a fee reduction.

Yes, we currently accept and do direct billing for Blue Cross. Other insurances do accept a receipt for reimbursement. We provide official receipts after every session.

We accept cash or major credit cards like Visa, Mastercard or e-transfer/Interac banking.

I hold a Master of Science in Psychology with a specialization in marriage and family therapy. I have good standing with the College of Alberta Psychologists and I’m also a member of Psychologists Association of Alberta.

Additional Credentials

• Membership: American Association for Marriage & Family Therapy / 113611
  Member Since: 2006
• Membership: College of Alberta Psychologists (CAP) / 3520

It is pertinent because this indicates that I’m recognized as a registered professional in the province of Alberta and that I have rules and regulations that I must uphold for the public. If I do not follow the rules and regulations, my license can be revoked.

It is also important to check if the professional you are seeing belongs to a college because it gives you assurance that they had to meet the standards of practice for this province in order to provide safe and effective counselling.

However, there are non-licensed professionals like life coaches, unlicensed therapists that don’t belong to a regulatory body but have a certification of practice. It is important that you do your own research to see if that is a fit for you and what you are seeking to explore in your life’s journey.

No ! :), and feel free to refer to my CAP page here to confirm.

The complaint process is meant to evaluate if the client was therapeutically harmed in any way.

The complaint process is there to protect the public and to assure that therapy is safe for all clients entering into that realm.

That will depend on the therapeutic concern you are bringing. We agree upon each session required.

It depends on how chronic or acute your issue is. 

Each typical individual counselling session is 50 minutes, and for couples counselling, a typical session is 90 minutes.

Unless otherwise mutually agreed upon for a longer session. 

Personality fit is very important for effective counselling.

I have outlined my intake process here

24 hours is required to cancel or change an appointment, otherwise we have to charge the full session amount.

Your partner or family member may never be ready for therapy, that does not mean it should take your freedom of choice away from attending therapy.

If you are ready, it is important that you come in to work on what you perceive needs change or pivot.

Therapy is healing and healing and can be contagious.